Administrative Coordinator
The Administrative Coordinator works collaboratively with the administrative team to support a group of 40+ therapists and their clients. The ideal candidate is warm and friendly, hardworking and efficient, detailed oriented, dependable and responsible, and excellence-oriented. This role serves as the face of our clinic for prospective and existing clients, assists with the new client intake scheduling process, processes client payments and helps the administrative team with other assigned tasks. This position is full-time, on-site in St. Louis Park, MN, though possible remote work is available for the right candidate. Starting schedule is Monday-Thursday 12pm-8pm and Saturday 9am-5pm, with some flexibility to shift these hours in the future.
Responsibilities include:
- Make and receive phone calls, and respond to email and online inquiries
- Set up intake appointments for new clients and complete any associated data entry & paperwork
- Run client payments and reach out to clients if their payments are not going through
- Perform general clerical duties to include but not limited to photocopying, mailing, and filing
- Perform local errands, such as picking up dinner for a therapist, buying supplies at Costco, etc.
- Interface with clients (greet and direct them, accept payments, check in with them about their satisfaction, etc.)
- General office upkeep and housekeeping (restocking, vacuuming, dusting, etc)
- Additional duties and special projects as assigned by the supervisor
Benefits include:
- Health, vision, and dental insurance and up to 50% health insurance premiums coverage
- A profit-sharing plan in which we match 4% of your salary to a 401(k)
- 2 weeks of paid leave per year
Qualifications:
- Associate’s or Bachelor’s degree, or equivalent work experience
- Outstanding interpersonal skills; experience and comfort interacting with a wide range of people
- Proficient in business English, spelling, punctuation, and general office practices
- Proficient with and comfortable using technology
- Strong attention to detail, organizational, and time management skills
- Strong ability to work with minimal supervision
- Business casual work attire
- Driver’s license and reliable transportation
- All offers of employment are based upon satisfactory completion of a criminal history background check
- Familiarity with billing practices and strong understanding of how to interact with clients regarding billing
- Experience with the mental health industry is a plus!
- Cultural responsiveness; awareness of your own cultural identity and the ability to learn from and respectfully relate to other cultural backgrounds & heritages
- Ability to independently learn and use resources such as YouTube to develop new skills
- Your resume
- 3 references (preferably 2 professional and 1 personal), including that person’s name, contact information, and relationship to you
- A brief (1-3 minute) video of yourself answering the following questions:
Additional Preferred Qualifications:
If you meet these criteria, please e-mail the following to [email protected]:
1. What is it about this position and the Relationship Therapy Center that resonates with you?
2. What sets you apart from other candidates?
3. What restrictions or limitations would you have in working this position?
Once we hear from you, we’ll provide the next steps. Thank you so much for your interest. We look forward to talking with you soon!
